Frequently Asked Questions
Below you will find answers to the questions most frequently asked by our members. Please feel free to contact the Membership Services Office with any additional questions you may have.
NAFI Website
How do I log into my membership?
What if I can't remember my password?
General NAFI Questions
What are the NAFI Office Hours?
How do I contact the NAFI Membership Services Office?
Does NAFI have local chapters?
NAFI Membership Questions
Can I transfer a NAFI membership from one employee to another?
Does NAFI have corporate memberships?
What is the difference between Non-certified and Certified memberships?
How does NAFI handle Purchase Orders?
How do I re-instate my membership?
CFEI
Can I submit my CFEI application electronically?
Do I have to be a NAFI Member to become a CFEI?
What if I am new in the field?
Who can be a proctor for my CFEI Exam?
How do we set up a group CFEI test?
Are the application fees refundable?
How long will it take for me to receive my CFEI test results?
Can I call or e-mail the NAFI Office to obtain my CFEI results?
What happens if I do not pass the exam?
Recertification
I received my form in the mail and it is due in the next couple of weeks. What do I do?
When will I receive my Re-Certification Forms?
What kinds of training count toward Re-Certification?
What if I don't have 40 Hours?
What if I have more than 40 Hours? Can the extra hours be applied towards my next Re-Certification?
Will NAFI keep track of my hours for me?
What does recertification cost?
CFII
Can I take the CFII exam by proctor?
Do I need to recertify my CFII?
CVFI
Why do you only offer the CVFI class every other year?
Can I take the CVFI exam by proctor?
Do I need to recertify my CVFI?
Training Programs
Who do I make my Payment out to?
Is the class I’m taking a NAFI co-sponsored training program?
How can I get a NAFI program in my town…at my company…my fire department?